After your return is processed with a complete quality inspection and a refund is approved, you will receive a credit issued back to your original form of payment within 10 business days. Please allow up to 14 business days for your refund to post to your account after approval. Normal bank processing times do apply and may take up to a full billing cycle.
If 14 working days have passed since the refund notification was sent and you still have not received your refund, please get in touch with us.
·Be aware that if you used a prepaid credit card, the refund would be automatically issued to the original card;
·If you used a prepaid card to make a purchase, please retain the card until you receive your purchase;
·Some cards are not reloadable, which will prevent us from being able to issue a credit in the event of a return;
·Shipping charges are not refunded;
·Seasonal surcharges are not refunded;
·Orders paid with a gift card will be refunded with a new digital gift card, emailed directly to the email address on file for the order. Returns on orders paid partially with a gift card will have the gift card balance refunded in full prior to refunding the credit card on file.